With their history of quality products along with their spirit for innovation, it’s not entirely surprising that Panasonic did so well in Canstar Blue’s 2015 microwave comparison reports. The Japanese mega-company’s microwaves received at least four stars in each of the eight criteria, and received five stars for even heat distribution and functionality.
Canstar Blue microwave customer satisfaction survey results
A brief history of the company
Panasonic was founded by as National by Konosuke Matsushita in 1918, selling lamp sockets and later bicycle lamps. Through the 40s and 50s the company expanded its range of products to include things like motors, electric irons, radios, and bicycles. In the 60s the company began selling television sets in the US under the Panasonic brand name, but continued to use the National brand name in other international markets. In May 2003 Panasonic became the company’s global brand name, replacing the handful of brand names the company had been using in different markets.
Panasonic microwaves
Panasonic manufactures and sells a wide range of microwave ovens, and has introduced a handful of innovations in the field of microwaves. The company first began producing microwaves in 1966, and has since developed and implemented innovations such as its Cyclonic Wave microwave ovens, and their steam combination microwaves. Intelligent Sensor Cooking is a relatively recently added feature to Panasonic microwaves, having been made available in 2014.
What our survey respondents say…
Earlier in 2015 Canstar Blue surveyed just over 1,000 people who had bought a new microwave in the last 3 years. These are some of the comments, among others, made by survey respondents who had purchased a Panasonic microwave.
| Good known brand great features ease of use reliable good design | I need to wipe finger marks from open lever each time I use it. |
| It’s an inverter model to help save power and it seems to heat quite evenly. | Don’t like the time input method as much as the old fashioned keypad input. |
| Love the new flatbed design, allows for larger or square dishes. | The internal height is restrictive |
| Very well made and easy to use with good instructions | The writing on the buttons is a bit difficult to read because there isn’t enough contrast between the colour of the panel and the printed writing. |
| Very quiet machine, easy to use not too many buttons | Very heavy when I have to move it to clean underneath |
Source: Canstar Blue microwave survey – 2015
Other microwave brands we rated
Canstar Blue commissions Colmar Brunton to regularly survey Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who had recently bought a microwave – in this case, 1,010 people.
The other microwave brands in this year’s survey are:
- Breville
- LG
- Samsung
- Sharp
- Whirlpool
- Kambrook
You can view microwave survey results here.
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